Hardworking and honest folks. Glad my BBQ trailer broke down so I could meet them. They got me back on the road so I could get to cooking.
Never dealt with any shop with this kind of customer service. They were very warm and welcoming! The owner himself took the best care of me. If it wasn't for Ritter's I'd probably still be driving my spare all the way down to Texas. Highly recommend this place to everyone!
Great people that work there and great service.
Traveling from Chicago to Texas and had a blowout on I-57. Thankfully I found this place!
Traveling from Michigan to Texas we experienced a set back after refueling car would not stay on running. I goggled car repair shops near me I had one dealer shop near me called they said someone would come to help us with in that waiting period I called Ritter's and Audrey was very helpful when she answered our call. In 15 minutes our car was on the tow truck that Ritter's Auto Repair had coordinated. My car was unhooked worked on right away. Thank you Ritter's Auto Repair shop for having us back on the road with in an hour that air max control sensor was giving us lots of trouble since we started our road trip. Very Honest Dependable Thank You Velma Montoya & Family!
We had an awesome experience with Ritter's. We were traveling from Wisconsin to Nashville when our car broke down on the highway. We had no idea where to go and were working with the insurance company over the phone trying to get a tow truck. They said we were going to get towed to Ritter's, but would have to wait along the highway for more than an hour before the tow truck could be there. We called Ritter's right away to see if we could even get in and if they'd be able to fix the car that day. Greg, the owner, went out of his way to help us out. He called a tow truck driver that could come get us right away. He drove out himself in a different vehicle to pick us up along with all of our luggage AND he called a car rental place in town and reserved a car for us to take so we could be on our way to Nashville. He dropped us off at the car rental place and we were on our way. Awesome customer service and such thoughtful people. They knew we were just passing through and would not be repeat customers, yet they went out of their way and were so caring. They treated us as if they knew us and we had been long time friends. If we lived closer, we'd go there for all of our car needs!
Ritter S Auto Repair is a US Car Repair based in Kinmundy, Illinois. Ritter S Auto Repair is located at 117 Porter St, Kinmundy, IL 62854, USA.
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